Considering the value of my item plus the fact it was of heat resistant glass, I was amazed upon collecting it from Plumb centre how poorly protected it was.
It just had one wrap of bubble wrap around it, my son collected it for me and to him because the glass was intact he signed for it.
But when I unwrapped it one of the fixing lugs was bent and I had to straighten plus the facial chrome has scratch marks on it that show in place.
I had enough hassle trying to find a replacement in the first place and could not face any more to put that right.
Had it been packed between 2 pieces of strong material I could well have received it in good condition. Not very happy.
...Terry Hobbs
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Very pleased with product and service provided. My plumber found it easy to install, and it works fine.
...Tim Bartlett
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Excellent first class service - received within 2 days 0f ordering - will certainly shop again
...Alan Lancaster
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Great service. You helped me get the right product, answered my questions and delivered the goods on time.
...Doug Farmer
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Picked the item up today. Just what I ordered. A fine delivery process.
...George Fowle
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A really efficient service locating a hard to find component. Good communications and fast delivery.
...Allen Hardman
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Item sent quickly and with good packaging, thank you.
...c. dunkley
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The part was sent very quickly and was well packaged. Unfortunately no fault of my tub, I ordered the wrong part by accident. Lets hope they take it back.
...Comfort Heating Services
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The courier has tried to deliver my parcel twice but despite me putting a message on the order, which you acknowledged the courier wont leave the parcel so I am still waiting!
If I was honest the whole shopping experience with mytub has been a bit of a disappointment. I was told the item was in stock yet you gave an estimated delivery date of 10 days later. However you did change this to the 1212 after I emailed you which was good of you. But now I am now in the position of having to stay in all day Monday waiting for the courier to deliver despite you noting my message that the parcel could be left.
...Ian Tate
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Helpful assistant, fast safe delivery, Many Thanks.
...Mr Graham Farmer
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£
£7.43 
