On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even
...Adrian Brown
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Good service, didnt think we could get what we wanted as it was part of a bathroom suite, well done. Thanks.
...david neasham
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thank you for a very promt and eficient service part works a treat recomend your company to everyone will use you again.
Adrian Jarvis Maintenance Manager
...Adrian Jarvis rspb
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Arrived on time. Excellent service
...Mrs Rachel Hobson
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I am very pleased with my order, its exactly what I wanted, at a fab price with free P&P, and a swift delivery. Thank You.
...Bellissima Weddings
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While offering best value for this product, which is why I purchased, BUT delivery time of eight working days from order is simply too long for a business user. I will have to consider this delivery delay if ordering again.
Regards
R Page.
...Richard Page - R C Page. Machinery
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Part was in stock easy to purchase online and arrived very quickly, excellent service.
...Russell Kenneth long - Gasplumb Ltd
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Offered the best price for my required product, items arrived quickly and safely. First time I have bought from Mytub would use again in future.
...Gary - Bygrave
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As stated below retail prices delivered to our door thus saving the railway nearly a fiver on our simple small order. Will use again.
...Romney Hythe
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Good communication and quick delivery. Would highly recommend
...Angela Ralte
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£
£19931.22 
