Although the items were not in stock bummer!, the MyTub ladies did their very best to get them to me as soon as possible. Many thanks ladies!! ...J J A VAN WEERELD
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Excellent service. Quite happy with the product. Delivered on the said delivered day without a delay ...Harsha Jayamanne
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Very good service ...Edna Fullbrook
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slight problem sorted out superfast ...Anthony Vance
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Top-notch people very very helpful ...Constantin - VIESSMANN engineer limited
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A very easy transaction and a superb quick delivery, ordered on a Thursday and arrived at 08:30 on the Monday, the day when there had been a significant snowfall..............Well done, highly recommended Company ...Michael Howard Humphreys
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful. ...Bernard Adams
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Delivery took longer then estimated but MY TUB staff were helpful and send me a copy of manual instructions and dimensions of the item so I could do some works before installing an item. ...Marta Kiepura
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All was fine - bit of a nuisance having to go and pick it up from Bristol Parts but very luckily they were not too far from me - and anyway I can understand and approve of the reasoning behind it. ...Don Thomson
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easy to use website, good service, kept me informed of every stage of the delivery. ...Daniel Carr
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