I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin
...Emma Sproat
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Item received, very impressed with customer service, and will definitely use again.
Many Thanks
Regards
Tristan
...tristan shelton - Mr
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The tank was delivered on the day you said and is exactly what I needed. An excellent service and at a very sensible price.
...Mark walker
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Kept informed of the delivery dates throughout the process. Received a rapid response to my emails. 2nd order with this company. Will use again.
...Gary Mallinson
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Many thanks once again,superb service ,parts delivered on time.
Nice to deal with a good team of people who care.
...Moordown Gas Services
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I was worried that I would not be able to obtain a replacement for my broken basin as it was obsolete. I was grateful that My Tub was able to locate one and it was delivered bang on time, Thank you My Tub!
...Terry Morrissey
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I have no complaints at all - the part was delivered on time and there was no problem with the order.
Thanks
...Stephen Perry
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Thanks for great and timely service. In the words of the great Arnie "ILL BE BACK".
Francis A
...Franks Kitchens FK Design
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First class service and price! I ordered the cistern lunchtime Tuesday and it was delivered 9.30 am Thursday. I was kept up-to-date on progress of the order at regular intervals.The price, including delivery, was easily the cheapest I could find.
David Barron
...Mr David I Barron
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Item received 3911 instead of 31811. Waited in for 3 days in order to
sign for item as we have no near neighbours. Not at all impressed with
UK Mails delivery service. Jeanette and Christine at MyTub very helpful tho, and always pleasant throughout.
...Michael Elworthy
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£
£88.76 
