Everything was fine ...Mr Timothy Wettone
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First rate service, no complaints or adverse comments ...JAMES FLATT
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My tub had a part which we had difficulties finding anywhere else.
Order process easy and my tub kept us updated on order and delivery progress.
Thank you. ...D.Jacobson
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Helpful people at mytub but good service was ruined by poor delivery service - took weeks to get all the items delivered! ...Duncan Alexander
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Sent the wrong part 4 days after scheduled delivery date - not so good so far! ...Shaun Moore
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Radiants arrived promptly and in good order. Now successfully in use. Very pleased. ...Graham Currie
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A very impressive service! Excellent communication throughout and delivery exactly as stated.
Thank you so much. ...A.BRYANT
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Very helpful telephone assistant Jeanette. It took some days to identify the correct part, however when found it was sent very quickly. Good communication. Thank you. I will use you again. ...Damian Le Breuilly
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful. ...Bernard Adams
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Good afternoon
Order received , very pleased with service.
Thank you
Kevin
Co C P Jefferies ...C P Jefferies Heating
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