On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...Adrian Brown
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hi my bath arrived on the 25 as emailed very pleased thank you your service was very good ...mr t j weeks
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Had what i needed at a good price and quick delivery ...Ian Simms - EFABS
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1 st Class service
many thanks ...G Heywood
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Fantastic service , on time as committed.
...FAIZAL T. UPPALATH
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Happy with the service. Received the order today in first class condition. ...Martin Crockford
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Order received as stated and no problem with the good service ,
many thanks George Watsn ...Watson Alarms
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Well done guys, it arrived at 8:30! The best price around and a great service.
Ill put a a link to your web site on my own at www.YourTotalEvent.com if you have some preferred key words let me have them and I shall use those.
Thanks ...Mike
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Helpful website made it easy to locate correct replacement part. Picture of part made it even easier. Delivery of part was next day even though order was after 1.00pm. 10 out of 10 for accuracey and speed of service. Will definately use again. ...Scolton Country Cottages
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order recieved. good service. ...Alan Ringer - Ernest Doe And Sons Ltd
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