On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even
...Adrian Brown
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Order was delivered quickly ,well packaged and at a good price . What more can I say .I would definitely recommend my tub .
...phil brown
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very good. delivery made on date advised.
thank you
...c.j. craig
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Seems to be working and good quality. Friendly delivery. Have had no problems with ordering with you, thanks.
...Nannette Innocenti
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I was very pleased with the service and the goods were delivered on time and well packaged I would use this company again without doubt well done.
...George Coles
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My Tub immediately resolved my problem and supplied the correct item very promptly.
...Steve Rendi
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Many thanks for an excellent service. The goods arrived last Friday as advised by yourselves.
Regards
Paul Seager
...MR PAUL SEAGER
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Great product, easy purchase.
Only neg, I stated for parcel to be left behind my bins on drive, message was not passed on, so I had to ring and request it for next day delivery.
...Sascha Birch - B. Interiors
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I would definately use this company again ordering was easy, very clear web site and quick delivery, excellent.
...Vivien Murphy
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Great help from the mytub team identifying the right item, pictures would be helpful. Delivered very quickly and a very good price. Many Thanks!
...Jeremy Hine
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£
£72.28 
