I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin
...Emma Sproat
|
Very good service
...Bowman
|
Good communications, staff very helpful, very prompt delivery, arrived within the allocated time slot, dont hesitate, trust this company.
...Raymond Hancock
|
Best price I could find, delivery was a little slow and if I was to order again I wouldnt go for the anti slip option, not worth the extra money! Its a bit of a token gesture.
...greg coomer
|
Correct part arrived on the day promised, so I am very happy with the service and would use it again if necessary.
...Roger Mills
|
Excellent service by staff to solve a payment problem. Product delivered fast and on time. Good communication about delivery time. Will definitely use again.
...Terry Lawson
|
Excellent service thank you
...John Underhill
|
Got part but feel delivery cost was excessive it was near as much as the product.
You need a simple postal mail option for small items.
...Damian Adams
|
Got the product I wanted at the best price I could find. Slight mix up on delivery date and pedestal came later but sorted out OK and very good customer service. Would give 4 out of 5 given mix up but 5 out of 5 if it were not for that. Would definitly reccommend and go back if I need anything in future.
...Mr P Mooney
|
First class service Many thanks
...Mr D Moser
|
£
£640.90 
