I placed my order online and was kept up to date with how things were progressing. I received an email to tell me the part was available for collection. However when I went to collect the part it was not available. Apparently someone had sold it. I contacted Christine who reordered a further one. After a week it was still not at the Belfast Depot so I contacted Christine who arranged for it to be delivered to me Free of Charge
...Alan McCullough
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excellent service thankyou ...ANNE CROWNSHAW
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Very disappointed that when I ordered online that was told soon afterwards that my order was about 6 weeks delivery - surely in this day and age of computers that stock levels should relate to whats available off the shelf.
Then had to pay another £60 plus to get same taps from another supplier. :0
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Hello
Unfortunately this is the nature of the UK's plumbing industry, no one UK company stocks everything and also has stock on the shelves at all times. There are minimum orders that manufactures deliver so if you wish to save money you may have to wait a while. As you have discovered in this instance if you need it now you have had to go elsewhere and spend £60 more than MyTub would have charged ...Chartwood Design Ltd
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Thanks for a quick and well-notified delivery . Good value item. ...Russ Gillam
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Great service and wonderful communications. Fast and free delivery. ...David Jackson-Hulme
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Absolutely delighted with my replacement Wash hand basin from Mytub. Product arrived on time and as described. Great support from Samantha and the team, really very well pleased. Would highly recommend Mytub for providing such a good service. Once again many thanks. ...G Nugent
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First class to deal with. Great comms from Christine and part arrived on schedule. Definitely use my TUB again. Highly recommended ...dugald Macaulay
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Received as ordered with thanks.
Regards
Peter. ...Peter French
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All received and fitted. Works fine. Thanks ...stephen netherton
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Well priced products. Prompt delivery. Excellent all round service.
Thanks
Jonathan ...Jonathan Smith
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