Thanks for your help... I needed to contact Twyford for help with the "S" type toilet.
Regards,
Ralph Wood
...Ralph Wood
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The product came in good time
...Stephen Carson
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Item was delivered promptly and I was informed of the progress as soon as I placed the order. Excellent service
...Mrs A Limb
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Very helpfull and quick delivery.
...shirley fryer
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I am a bit disappointed if I am honest, If the delivery date was shown to me before I paid, it wasnt obvious enough because I didnt see it. Had I realised it would take 5 or 6 days i.e. you probably didnt have it in stock I would have gone else where.
Added to that, when the delivery driver arrived he didnt waste any time trying to find anyone, there were at least 4 people here at the time, so he didnt leave it in the porch I dont remember seeing a delivery instruction box on the order page either Consequently I had to drive to Hexham to collect it, but the item was still on the van from the day before , so I had to wait until after 3:30pm to get it.
These are two separate problems, each understandable. however together its not great. If you would like more feedback and ideas you are we
...Southlands Farm Cottages
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Very pleased with order and processing. Customer services very helpful and answered calls and emails promptly. However, the courier service was appalling - not the fault of MyTub. They could not find my house and did not even call me to ask for directions. Consequently, package was returned to sender, causing a weeks delay before I eventually received it.
...mohamed carmally
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VEry good service, and telephone communication was good when requiring an updateconfirmation of delivery etc. I mainly dealt with Jeanette who was very good.
...John Pearson
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Excellent service.
I was phoned to say there was only one in the country in Wolverhampton Monday afternoon agreed to have it delivered by courier was delivered Tuesday 1:30pm
A big thank you
...NORMAN WATKINSON
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Item received, very impressed with customer service, and will definitely use again.
Many Thanks
Regards
Tristan
...tristan shelton - Mr
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Package did arrive damaged but not sufficiently to be returned whole service was very good and hopefully the product is going to be good I already have one installed in my house and I’m very happy with it so thumbs up for your business
...Toni donati
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£
£172.99 
