Excellent value and great customer service. Thank you ...Keith Day
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got the parts picked up thanks for your prompt service ...graham warcup
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Great products and quick delivery. Very very helpful staff. Recommed Highly. ...Dylan Hall - DCR International
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delivered in under 24 hours, ordered at 1pm delivered next morning at 8 am, im amazed, thank you so much, not only half the price of my local plumbing centre, but super fast free delivery, would highly recomend to every one.
...julie thomas
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Good communication and delivered replacement part fast - Thanks
...Alan
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Thank you very much, your order came today, excellent service. I am very impressed with your helpful and prompt service. You have dug me out of a hole of my own making. ...Graham SMALLER
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Although my order was delayed, there was communication throughout. Customers do not get annoyed because a delivery has been delayed. Most people are reasonable enough to understand that things sometimes happen which are beyond the companys control. What customers find annoying is when the company cannot be bothered to keep them informed.
I was fully informed on progress practically on a daily basis and the item was actually delivered 6 days earlier than estimated. I am happy and particularly impressed with the level of customer service. ...Miss Aigoro
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Parts exactly as ordered and good delivery, greet job.
Many thanks ...Dr H. Williams
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Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned. ...Tracy Reinmiller
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Very helpful responses, good communication and prompt delivery of product which needed extensive sourcing.
Thank you. ...Christine Sutton
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