You have a very good web site that is easy to use. Your customer service is very good. You responded promptly to my query and gave me regular updates re my order. You despatched my order promptly. Thank You
...Mrs JH Phillips
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The usual prompt response, keen price, and excellent delivery service with very helpful driver.
...Ms S E Ellis
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Thank you for the opportunity to comment on my order.
The people I have dealt with and the actual products are fine but the overall service I have received is the most chaotic of any internet order I have ever made!
To cut a long story short, a large number of e mails led to my order being delivered on 3rd September - or so I thought!
2 of the 3 items were actually delivered with no mention of the third.
After more e mails, delivery was arranged for pm today 7th September. Just to add insult to injury, The missing item was delivered at 11:20am and it was only by chance I arrived as the van was about to leave.
To sum up, my straightforward order took a stack of e mails, a lot of time arranging various people to wait in to receive it and eventually a bit of luck to complete it!
Overa
...David Morris
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Very impressed with the service I have received from My Tub. Order arrived very quickly and staff were very helpful when I had cause to ring to query an issue setting up my account.
...Catherine Clark
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I received the replacement sink unit as described and have now fitted it without any issues. Despite a delay in delivering the unit, communication regarding dispatch and delivery was great.
...Michael Jocelyn
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I would have liked the part quicker but in all very good. Kept me informed all the way
...Martin Burke
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Dear All at my Tub
A thank you for sorting out the problem we had in getting a non return valve. It hi lighted a problem with your web site but was impressed at the length you went to in order to sort the problem, keeping me informed at all times. Regards A Satisfied customer.
...Mr S Bell
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Everything worked without problems, thank you.
...Arnald Grabulosa - Dept. Quimica Inorganica UB
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Thanks very much for the fast and efficient way you dealt with my order. I will definitely use you in the future.
...Paul Burrows
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Thank you for my delivery which I received on time as your emails indicated.
I was most impressed with all your communications to keep me well informed at all times.
Your website was easy to follow and order through.
I will have no problem in recommending you to all my colleagues.
Regards, Dennis Vercoe.
...Dennis vercoe
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£
£187.66 
