Received geberit concealed cistern within 5 days, tried to fit Saturday and found part missing. Had to wait till Monday to advise of this missing part. I was told to leave it with customer services and they would get back to me. In the meantime I spoke to the manufacturer and received the part next day. Four days past not a word from My Tub. Well done Geberit not so well done my tub, just a call to say what was happening might have helped ...simon martin
|
Very satisfied. Supplier contacted me because part of the order was going to be available a day later than expected. Good communication. ...John Pearce
|
Order received as stated and no problem with the good service ,
many thanks George Watsn ...Watson Alarms
|
Items Stelrad Elite grilles and end panels arrived on the sceduled date. Packaging slightly damaged but no damage to items.
Regards
Brian Green ...Mr Brian Green
|
Great service, very informative on delivery dates and no hassle at all,will definitely be using you again, thankyou ...Chris Hughes
|
Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
...A Randall
|
We were happy with our online purchasing experience and the items arrived in good time - thank you ...Sensemaster Ltd
|
Excellent service - order correct and on time.
Thank you ...Opus Property Services Ltd
|
Excellent service, thanks
Edward ...E DRIDGE Boatbuilders
|
Correct item delivered on-time,now fitted and service restored.A pleasure dealing with your Company. ...Vic Worley
|