Excellent service, kept me regularly informed of order status & order delivered on stated day
...karen brogan
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Part was not left as asked and had to rebook the job as it didnt arrive in time!!
...Oil Heating Specialist
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GREAT SERVICE AND PROMPT DELIVERY.....
...IMRAN ALIBHAI
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Good value, quick service
...Stuart Ainslie
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I am a bit disappointed if I am honest, If the delivery date was shown to me before I paid, it wasnt obvious enough because I didnt see it. Had I realised it would take 5 or 6 days i.e. you probably didnt have it in stock I would have gone else where.
Added to that, when the delivery driver arrived he didnt waste any time trying to find anyone, there were at least 4 people here at the time, so he didnt leave it in the porch I dont remember seeing a delivery instruction box on the order page either Consequently I had to drive to Hexham to collect it, but the item was still on the van from the day before , so I had to wait until after 3:30pm to get it.
These are two separate problems, each understandable. however together its not great. If you would like more feedback and ideas you are we
...Southlands Farm Cottages
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Arrived as described.
Would use again and recommend to others.
Many Thanks
...Angus Woolley
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good prices, excellent service, friendly and helpful staff. Would not hesitate to recommend
...Ms Montague
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Speedy service and delivered item as promised. Great service.
...Ian Lomax
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent
...Andrew Henderson
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Accurate description, very good service and speedy delivery with excellent pricing. Would definitely purchase from here again.
Thank you
...Matthew Hipwell
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£
£534.48 
