Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.
...Bernard Adams
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Excellent service, you were able to supply quickly, brand new, an obsolete boiler part, not available from the manufacturer anymore, which I had thought was going to be unobtainable. Your website made it very easy to find what I needed. Thank you
...Giles Procter
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Excellent Service. Goods delivered on Time and was updated continuously.
...Geoffrey B Houghton
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Excellent service would recommend a
...Chris hughes
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Just want to commend your staff on the service given on my recent order. Even though the order value was not particularly large, the delivery mix up was sorted quickly and efficiently. Many thanks.
...Mr Paul Bruce
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To find and order the product I required on the website was very easy. I was kept I formed by email of my orders progress, quickly being given an estimated date of delivery, which was confirmed by a further email. Product arrived on day advised. The overall delirium was very quick. I would heartily recommend this company.
...Ian Jones
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excellent service , thanks
...david alcock
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I found the whole experience of ordering form you very efficient. The order confirmation, updates and delivery were all sufficiently detailed and prompt. Packaging was adequate and the delivery operative polite and well presented.
...Mark Reid
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Great service in sourcing an end of line product, which was delivered ahead of expected date.
thanks!
...Jeremy Finch
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I am very happy with the prompt and efficient service. This is the second time I have used MyTub and I shall be coming back again in the future.
...Geoff Yeates
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£
£534.48 
