I have found the quality of customer service to be first class and would not hesitate to recommend My Tub to anyone I know.
Thanks for all your help
Ian McAlpine ...ian mcalpine
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My Tub experienced difficulties in sourcing one item on my order although it was advertised as being stocked on their website. However, I was kept informed at all times of progress in tracking it down and, where estimated times for fulfilment of the order were exceeded, an explanation and revised eta was always forthcoming unprompted. Excellent communications meant that this is a firm I would deal with again without hesitation ...Jonathan Mosse Renovations
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goods received on time. Very pleased with service ...A C FOSTER BUILDING SERVICES
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Kept informed all the time, correct item delivered on time and a good price. Thank you ...Gary Grant
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I didn’t get my parcel when told it would arrive but when I notified it was soon sorted by Christine
Many thanks ...Richard Gough
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Having been without a boiler for several days, had the runaround from a well known national gas company and a wife threatening to divorce me and emigrate back to her homeland, your swift supply of a part, which mysterious the aforementioned gas firm couldnt source, was extremely appreciated.
In particular, I would like to commend Christine for her help and the urgency she clearly demonstrated. Without her actions we might still be shivering and by now slightly smelly.
With everything back to normal, the one downside is I get to keep the same mother-in-law!
...Barry Driscoll
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Had great difficulty sourcing a small waste drainage joint needed to complete a refurb bathroom and My Tub had one and organised a UPS delivery which came 2 days later so job could be finished. For such a cheap part cost I was most grateful that My Tub were prepared to supply this part to me. Thank you for your service, it was much appreciated. ...Linda Crook
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Product received and fulfilled all expectations.
Excellent help and service all round. ...Ronald Elliott
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The "My Tub" order was delivered very quickly and exactly as ordered. Faultless sertvice.
...Jim Gardiner
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Because my first chimney pot was broken in transit, your very nice gentleman called Steve kept me informed of the progress of my replacement chimney pot which I was delighted to hear. It is now waiting to be fitted
Thank you very much for your great service
Regards
Mary Pollard ...Mary Pollard
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