Thank you for the opportunity to comment on my order.
The people I have dealt with and the actual products are fine but the overall service I have received is the most chaotic of any internet order I have ever made!
To cut a long story short, a large number of e mails led to my order being delivered on 3rd September - or so I thought!
2 of the 3 items were actually delivered with no mention of the third.
After more e mails, delivery was arranged for pm today 7th September. Just to add insult to injury, The missing item was delivered at 11:20am and it was only by chance I arrived as the van was about to leave.
To sum up, my straightforward order took a stack of e mails, a lot of time arranging various people to wait in to receive it and eventually a bit of luck to complete it!
Overa ...David Morris
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Well pleased with order was able to pick up at our local Plumb Center. Fire looks lovely now with the new coals ...Mrs Norah Powell
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Once again the goods, when they arrived, were as expected but delivery dates slipped a lot from the original date at payment. I was kept informed of the situation and, luckily, I was not desperate for the goods to arrive. It may have been the particular items that I ordered that caused the delay. ...Ray Le Goubin
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Goods arrived on time and job now done! Many thanks Roy. ...R.Kane
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Service and delivery excellent ...Dougie Skinner
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Fast, efficient and value for money! Could not ask for more. All in all blooming marvellous ...Jody Roberts
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The part was exactly what I needed. Thanks for a great service. ...Garry Walker
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Excellent service - excellent price - highly recommended! ...Malcolm Andrew
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Good price, efficient communications and quick delivery. Thanks! ...Russ Pickard
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Order delivered as per instructions received, exactly as ordered. Thank you. ...Rev Graham Morgan
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