Thank you so much for all your help with my recent order and enabling me to be able to collect it instead of paying for postage. Your help and assistance has been very much appreciated, thank you. ...Andrea Newlyn-Jones
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Great service. The part did the job and peace has once again resumed in the Henshall household!
thanks ...Ron Henshall
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Thank You
Very good service and all is fine
Julia ...Julia Hughes
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Good service with genuine parts all available on your website and if there is a problem you quickly sort it out. Thank you ...Presbytery Guest House
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We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way. ...Barry Elder
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Excellent communication system - my order had quite a number of lines on it so several deliveries.
My only small criticism is with the plumb centre order picking - all small items were just dumped into one big plastic bag, thus a large number of pipe fittings, inserts of various sizes etc all loose together in one bag. When we de-kitted and checked the contents to the delivery note there were a couple of shortages.
Again, comms with yourselves was very good during process. Issue resolved as I just walked up to the plumb centre branch and picked up the shortages.
Otherwise, will certainly recommend mytub in the future and likely use yourselves again.
Best regards,
Pete
...Peter Holloway
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Very helpful, very quick delivery and exactly as described. THank you very much excellent customer service. ...Linda Hodder
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I was very happy with the prompt delivery which was delivered on the day stated. I especially appreciated the free delivery over a certain amount. Well done. ...Nik James
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Very pleased with the service thanks ...D Brockley
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good service and price
would use again and recommend
thanks ...Mark Jenks
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