Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio
...David Pawson
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Excellent service
...Moat Management Ltd - Span Group
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All products arrived on time - Good service
...John Hawson - City of London School
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very pleased with service and correspondence I received from you ,I will have no hesitation to use you again
...Peter Read
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An excellent service, kept in touch throughout. Had a small problem over delivery times/dates, but all was sorted to my complete satisfaction.
Many Thanks
...Mrs Brenda Braithwaite
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Good communications both for estimating delivery time and once order placed. Delivery estimate was 2-3 days from order and the products ordered arrived 2 days after delivery. When I had a query it was answered very quickly. Would happily use MyTub again.
...Paul Callow
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fast delivery and excellent service!would recommend and use in future, ordered 2pm yesterday, delivered 9am today, Excellent.
...Henry P Robinson
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I am very happy with my order and the way it was dispatched. There was a slight delay due to the Christmas and New Year period. I was kept well informed throughout and once into the new year my order was dispatched. I would recommend myTub for heating supplies.
...Robert Abbott
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Good prompt service, very well priced as well cheaper than prices quoted by local suppliers
...Steve Greenland - Seaforth Services Ltd.
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Good experience from start , good web site, competative prices ,quick delivery. Item & instructions for installation & use very good.Had no problems since item installed.
...S Davies
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£
£8.01 
