I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
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Hi Alan
Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
Regards
MyTub ...ELCCH
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It took a bit of time for the goods to arrive, but fortunately they were not urgently required. The delivery invoice had an incorrect street number on it but the delivery man used his initiative and called me, so the goods got delivered. A couple of glitches but nothing that would prevent me dealing with your company again. Thanks. ...gavin johnston
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Good price & quality, but delivery quite slow. ...Timothy Salter
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Great service.....keep up the good work ...Adam William Polson
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Service was very good and was happy with the price paid. My purchase was unfortunately broken when it was unpacked, but MyTub arranged a replacement within 24 hours. ...Andrew Clack
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Another hassle free purchase. Thank you. ...Jennifer Adams
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Hi
Used MyTub for pc component for a combi boiler.
They are very conscientious in there business and
good at communication, though let down with delivery
dates proberbly not of there making.
Good company to work with. ...Ronald Shore-Marston
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Arrived on the day as promised. Excellent communication, price and all round service. My Tub My No.1 choice. Thanks ...Andy Blachford
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Delivery date changed a few times at short notice, but always kept informed. ...Robert larkin
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I got my order wrong and rang you.
Laurie who answered the phone was very helpful, good mannered and dealt with the problem immediately. Excellent service
regards
...gerry duffey
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