Received geberit concealed cistern within 5 days, tried to fit Saturday and found part missing. Had to wait till Monday to advise of this missing part. I was told to leave it with customer services and they would get back to me. In the meantime I spoke to the manufacturer and received the part next day. Four days past not a word from My Tub. Well done Geberit not so well done my tub, just a call to say what was happening might have helped ...simon martin
|
Fast, efficient service, and good communication. Communication is important. Thank you. ...M Lalbeharry
|
Very helpful, would not hesitate to use this company again.
Thank you. ...Andrew Thorpe
|
I am very happy with my order and the way it was dispatched. There was a slight delay due to the Christmas and New Year period. I was kept well informed throughout and once into the new year my order was dispatched. I would recommend myTub for heating supplies. ...Robert Abbott
|
Effortless ordering and delivery arrived before date promised - cant really ask for more. ...David Carter
|
I have found the parts satisfactory and I would use mytub again if the price is right!
Regards ...C Lord
|
Very pleased with your service; collected Grohe 3000 Shower Valve today without any problem. ...Sheila Bean
|
HI
Rx all OK Just the Job, fitted OK Thaaanks Good Job ...Geoffrey Taylor
|
Good service in ordering and delivery
Thanks ...A Canning - ADC Joinery Dungiven
|
Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
...Ondemand Plumbing
|