Order did arrive on date supplied. After having made frantic efforts to secure an am or pm delivery, I was advised that I would be having a pm delivery. The delivery was then made between 9 and 11am because luckily a friend was in to take the parcel in. I also note that a message had been written saying deliver after 12!!! Having said that the contents were as expected.
------------- ------------------------- ------------------------- ---------------------
Hello Lynn
Very sorry, normally we are proactive in getting this information to you before you are asking for it, we can see where this slipped through the net and are taking steps to prevent it happening again.
Thanks for your Feedback.
MyTub ...Lynn Frances Andrade
|
I wanted a folding shower screen finding one to fit my specification proived difficult but Mytub staff were very helpful and patient. I much appreciate all of the help given by Deborah and Christine and hope that senior managers really appreciate the immense asset that their excellent customers service provides for the business.
...Gary Hicks
|
We were let down badly by another supplier and needed our high cistern urgently because we had fitters already on site. MyTub were great - unlike other suppliers, I was able to talk to an actual human who confirmed they had the part and was able to give an accurate delivery estimate, which was a big relief. In the end, they beat their estimate by a couple of days - it arrived the next day. Would totally use MyTub again. ...Martin Tlaskal
|
The order was dlayed by lack of stock but i was kept fully informed. Very satisfactory ...Cedric Ashley
|
EXCELLENT SERVICE AS NORMAL
MANY THANKS!! ...RICHARD SEABY
|
Very happy with the prompt service. ...JEREMY TONKIN - RWC
|
Many thanks a day late but not a problem
good polite service when called
problems resolved in a swift manner
Thanks ...GARY F MASSON
|
Comply with my order, fast delivery product once that product was available. No bad surprise. Satisfied. ...GENGENWIN
|
Service was good and I would use you again. You tried to deliver the same item twice, which is clearly better than not delivering at all!
...Dr D R Lachno
|
Perfect and prompt service.
Many thanks ...MarK Seager
|