When order was placed there was no communication from yourselves regarding that one of the items was out of stock and would take at least 4 weeks to get . I only found out from my local plumbers merchant who you tried to place the order with Once I had then emailed youselves a member of your staff think her name was Karen contacted me and once I explained the situation that I needed it the following week , went away and managed to source the item for me. Was very impressed with how the problem was dealt withand items were delivered when promised , but think the webpage product listings should be clearer on delivery times with these sort of items.
...Petes Property Services
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Thank you for your help. I will be recommending you to my friends, family and colleagues.
Regards
...ROB Whitehouse
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Parts arrived this morning. Thank you for the excellent service
...Tony Watts
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I am very disapointed by the service you offered to the extent I would postively recommend others not to use your company.
To advertise products for sale, then not be able to deliver them till over 30 days after the order has been placed is not acceptable.
To insist that when buying two products it is necessary to pay seperate postage on both seems unreasonable.
When the issues were raised, the staff spoken to seemed very uninterested as it was my problem not theirs and they also did not appear to have read the messages sent to them.
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Dear Mark
It is an unfortunate fact that no company in the UK today stocks every item they sell, we offer over 170,000 lines all at trade prices and sometimes less. Over 9
...Mark Bradley
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Very quick reponse, item delivered promptly. Very good service.
Only issue is the soft close is very, very slow to close. I have one other of these fitted to the main bathroom and that works OK. Cannot see how this can be adjusted.
...Kenneth Appleby
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thanks for the easy transaction, pans fine
...Jeff Axford
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Received exactly that which was ordered, pity about the long delivery.
...Tom Murray
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Arived on date promiced but very slow delivery. Account debited 21st Dec, delivered 16 Jan - 3weeks excluding bank holidays.
...J H Fletcher
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No problems and price and delivery costs were good.
...Michael Rodger
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Excellent prompt service - would have no hesitation in recommending
...Roz
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£
£68.30 
