Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned.
...Tracy Reinmiller
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I have now received my order which I am completely satisfied with. Many thanks to your staff who were very helpful.
...Margaret Macdonald - Mrs.
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Many thanks for giving this order a push after my earlier email! It was delivered safe and sound this morning. A good service!
Regards,
John Saliot
...John Saliot
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Order received on time and in perfect condition. Timely communication throughout and I would recommend to anyone looking for something similar.
...Kenneth Gilluley
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Dear MyTub,
Your sales team, particularly Jeannette who I spoke to today, is superb, but your website leaves or left - I see it has now been updated much to be desired. I ordered the most expensive of two heat poles and ended up being delivered the other one. I have had to pay a returns cost of £38.51 - which I think is unfair. It would be nice to have this refunded.
John Hey
...John Hey
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Good service. Very quick delivery
...david daley
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Excellent service, fast delivery and great item. Thanks
...vivian bradley - TTR Joinery
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Very quick delivery in the evening which is very unusual for other shops.
Goods in perfect order professional communications and order confirmations. Thank you
...Andrew Ciepalowicz
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Received today very well packed , good service thank you
...Mrs Diana Mitchell
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Organisation was great & Delivered quickly
...Martin Doidge
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£
£431.79 
