Excellent service, ordered Saturday afternoon and the item arrived on Tuesday morning, well packaged and as described. Great communications throughout. Will definitely use mytub again and recommend to others.
Many thanks ...MarkT
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Thanks for very good service and helpful team at mytub will continue to use mytub when i need to and will pass on your good name to family and friends kind regards paul.
...paul
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Thank you for your help and trying to make us happy with the order! Thank you for cooperation!
Looking forward to order from you next time! ...Roxana Crisan
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Brilliant service, great communication. Would recommend to anyone. ...Andrew Western
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Great service, communication was superb from Ordering to Delivery. ...Anna Morge
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Considerable delay in delivery due to discontinued status of goods ordered.
Good feedback on order status
Quick response to VAT removal request
Would use service again ...Ray Le Goubin
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The PEGLER 12inch COLD QT CARTRIDGE 814043 and the PEGLER 12inch HOT QT CARTRIDGE 814042 arrived safely at 08.30hrs on the date specified. Unfortunately there were no fitting instructions supplied. You might argue that the fitting of these cartridges should be self explanatory. Well.... the cold cartridge has a groove around the shank.... it also has a "red" seal at the bottom.... Now "red", to my simple mind, is normally associated with the "hot" water supply. Pegler did produce a fitting instruction leaflet.... which I rescued from the rubbish left by the installers who fitted my new bathroom some ten years ago. Had I not done so I feel that I would easily have made the mistake of fitting them the wrong way round. Simply labelling each cartridge as either hot or cold, or with the spe ...Roger F. Marsden
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I was extremely pleased with your service. I collected my order and it was waiting for me as arranged. Thank you very much. ...Mrs S.W.Allan
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Goods received as ordered and as per estimated delivery date. Thank you. ...Adrian Porter ta
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Disappointed, did not receive goods on date given. On further enquiry to My Tub customer service, adviser who was apologetic and took my details but did not phone me back with progress update, I had to re-phone for progress update and was advised by a more than helpful adviser that my order had not even been picked up by the courier for delivery and was awaiting dispatch. Had an e mail the following day with update on expected delivery date, unfortunately no will be home to receive goods on this date and will have to see what the courier does as I have been told the goods need a signature on receipt.
Not happy especially with the cost of £12 delivery charge. Post office do Special delivery next day service starting from £5 and order can be picked up locally if no one is home o ...Geoffrey LLoyd Evans
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