Had great difficulty sourcing a small waste drainage joint needed to complete a refurb bathroom and My Tub had one and organised a UPS delivery which came 2 days later so job could be finished. For such a cheap part cost I was most grateful that My Tub were prepared to supply this part to me. Thank you for your service, it was much appreciated. ...Linda Crook
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Very good service once again, good communication, prompt delivery, many thanks. ...RDW Plumbing
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Great customer service and amazing delivery speed. Very impressed. ...Juan Jose Carlier - Inter-American development Bank
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Excellent service - as always. A pleasure to pat you on the back! ...Robert McNamara
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great to do business with a professional company for a change. delivered on time without delay. many thanks once again and hope to do more business with you in the future. ...RJC CARPENTRY SERVICES
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Excellent, good communication, received in good time & the item is as per the order. Thanks. ...David Cook
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Excellent service/price, kept us informed of progress of order, goods received at 7.10am on the given date. Would certainly consider using the company again when the need arises.
...Shirley Keen
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Hi there,
I was disappointed that it took over two weeks to deliver a product that was in stock, and appeared to sit with the courier company for some time. I had to chase several times for resolution, and paid for an item I had not received some two weeks before receiving the goods.
Thank you
Lee Bedford
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Hello Lee
Looking through the order notes between us and our distribution I am also very disappointed. This looks like it has gone via a courier and just just been lost in the courier company nonsense of "its on its way".
Sorry for the inconvenience and I will be passing this through the correct channels.
Regards
...Lee Bedford
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Good points - Item arrived promptly, well packed and as described. Efficient service for a replacement part.
Negative points - My inbox has 11 emails from them, most of which were not necessary. Courier carriage charge of £7.20 was excessive for an item that could have been posted by Royal Mail for £2.80. ...Martin Nickless
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Order received. A quick and efficient service - good value for money. ...John Mead
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