Very efficient service. ...Kevin LewisLinbrook Services Ltd
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Very good communication on progress and correct product arrived on the day promised. Thanks ...Adrian Holmes
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MyTub have gone way beyond the extra mile in fulfilling my order after items went missing in the post. Even though the problem was not of their making, the customer service team have been second to none and they stayed fully focused on my order until all issues were resolved and for this they have my gratitude.
In general, I found MyTub very easy to deal with and the whole experience for me was positive as they provide an excellent level of service, quality components and very keen prices.
Ordering was very easy through the desktop website and although I did not have need to use the mobile version, I have no reason to think that there would be any issues. ...Paul Anthony
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Thanks forthe delivery - received Sept. 19 ...John Bellairs
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Sent the wrong part 4 days after scheduled delivery date - not so good so far! ...Shaun Moore
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The programmer i ordered was as described, but had to wait a month before order arrived.
L. Forno ...L.Forno
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Valve arrived quickly. extremely good price in fact FIRST CLASS SERVICE ...Cedric Beeby
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I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin ...Emma Sproat
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Thank all the staff in admin for there trouble
Have a good wend Trevor ...Trevor Bates
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Item arrived quickly and very pleased and would most certainly order from My Tub again. ...lee richards
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