Thank you for the opportunity to comment on my order.
The people I have dealt with and the actual products are fine but the overall service I have received is the most chaotic of any internet order I have ever made!
To cut a long story short, a large number of e mails led to my order being delivered on 3rd September - or so I thought!
2 of the 3 items were actually delivered with no mention of the third.
After more e mails, delivery was arranged for pm today 7th September. Just to add insult to injury, The missing item was delivered at 11:20am and it was only by chance I arrived as the van was about to leave.
To sum up, my straightforward order took a stack of e mails, a lot of time arranging various people to wait in to receive it and eventually a bit of luck to complete it!
Overa
...David Morris
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All delivered as promised. thank you
...DAVID TARBARD
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Very prompt and efficient.Fire now operational again. Part no. on the paperwork would havwe been useful for future reference. Thank you.
...Alan Chamberlain
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Superb service as always.
...Steve Faley - Ondemand Plumbing
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Good selection of products. I just needed a simple replacement toilet pan for one of my buy to let properties. Very competitive pricing and free delivery! Excellent. My order was swiftly confirmed and I received it 3 days later. Will definitely use this company again - really good.
...Mrs J Clydesdale
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I was very pleased with the service I received from My Tub both on the phone and the quick delivery.
...michael dennis
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Thank you for ensuring that I got the parts before Christmas due to the parts being out of stock.
However I would not have ordered from you if your website had told me that you were out of stock when I placed the order!!! I had to pay the shipping to get the parts on time.
Customer support was great!
Miss-leading customers at point of order first class!!
Oppertunaty of a repeat order from me...........nil!!! Priceless!!!!
...Philip Gould
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A OK
...Dave Lipscombe
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Item arrived prompty: I was informed of my delivery two days in advance and even had a phone call when the driver arrived- great customer service.
...Dharmesh Bhatt
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Excellent Communications and delivery, first class web site and great customer service support.
many Thanks
...Brian Wesson
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£
£23.51 
