Your 7-10 day delivery was way out,almost had to cancel. Then the
incorrect item was delivered, after a bit of research i found this was down
to City Plumbing who eventually supplied the cistern. Your people very
helpful and most of all kept me informed as to what was happening. Good
communication counts for a lot,no problems with buying from My Tub in the
future.
...T SMITH
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Fast response to my enquiry and quick delivery on my order.
Excellent service - will not hesitate to recommend MyTub !!
...Ian Cameron
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Thank you. Order arrived safely. Although later then expected you kept me informed at every step which was much apretiated. Thanks for sterling service.
...John Alden
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Got the right product in reasonable time at a good price - Thanks,
...Mr David Beattie
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Very pleased with your helpful service and the delivered products
...Geoff Williamson
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How do I get a VAT Invoice that looks like a VAT Invoice and not an email
Thanks
John
------------- ------------------------- ------------------------- --------------------
Hello
To get a VAT invoice with our letter head please login to your account
> Go to My Orders (top left of site)
> Click on the order you wish to print an invoice
You will then see in the order details page;
VAT Invoice:
Click this to print your VAT invoice.
I think this is what your looking for.
Regards
MyTub
...Green Combined Power Ltd.
|
Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.
...Bernard Adams
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Delivery as expected and good communication.
However, long delivery time of 2 to 3 weeks.
...John Plumbly
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ordering was effortless.
I particularly liked the option of incuding a message with my order, which let me ask for dispatch to be delayed till I got back from hols.
...David Dow Smith
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Processing of order very good , however still awaiting goods
...Alun bassett Jones
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£
£34.88 
