Excellent and helpful staff,thankyou ...JohnPeterson
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This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really. ...Ian Grosvenor
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Radiants arrived promptly and in good order. Now successfully in use. Very pleased. ...Graham Currie
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All seemed to go very well until the delivery didnt turn up on the promised day. I chased it and Customer Service was very helpful and the basin turned up a working-day late, so all was well in the end.
...John Pearson
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Excellent, good communication, received in good time & the item is as per the order. Thanks. ...David Cook
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Excellent service - many thanks ...Ian Gruar Ltd
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Hi. This was first time using MyTub. What a fantastic experience, I would definitely recommend using MyTub. Thank you ...Justin Thorner
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Excellent professional service,I was always kept in touch-keep it up
Thanks again
J.Hoare ...Mr J Hoare
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Good service again. Got the items on time.
They were, however, slightly different from my last purchases plastic container rather than a material one. I was concerned that they would not fit the caldensate unit. Fortunately, it did fit and appears to be leak-free. Will keep an eye on it. ...gavin johnston
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I thought the service was excellent and had no problems, would definitely use you again and recommend.
Thank you
...John Watson
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