Customer services excellent and product great - would use again. ...Mrs Suzy Francis
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Service is top notch could not of done any better thank you ...keith Thompson - Mace
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...Adrian Brown
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Brilliant service, thank you. You responded to my note over the local road closure and an alternative delivery date was arranged and you kept me informed. Who could ask for more Many thanks.
Regards
Colin ...Colin Spoor
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Order arrived on date as promised. Was the cheapest source. No time indicated when will arrive hence was not available to receive but order left in local plumb shop to collect. Thank you. Will use again. ...Kayode Adeboye
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Everything ok thanks. ...David Buttimore
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Good value, quick service ...Stuart Ainslie
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Brilliant affordable. Easy transaction. Sincere trader good customer focus. However delivery and keeping to AM or PM is left wanting... ...Danny Papandreou
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The service is very good. Items are always delivered on time. Also when I text for any information I am always updated as soon as possible. ...Nicola Richards
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l found your sevice and products very competitive and delivery excellent. ...martin brookes trelleborg.com
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