I was very pleased with the quick and efficient way in which my order with Mytub was processed. Many thanks. ... c wilson
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The item I ordered was finally delivered after a substantial wait.
However, Mytub were good at communicating and I would definitely use them again. ...Mark Day
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Hi there,
I was disappointed that it took over two weeks to deliver a product that was in stock, and appeared to sit with the courier company for some time. I had to chase several times for resolution, and paid for an item I had not received some two weeks before receiving the goods.
Thank you
Lee Bedford
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Hello Lee
Looking through the order notes between us and our distribution I am also very disappointed. This looks like it has gone via a courier and just just been lost in the courier company nonsense of "its on its way".
Sorry for the inconvenience and I will be passing this through the correct channels.
Regards
...Lee Bedford
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Was disappointed as did not realise when ordered that glass door for oven would take 15 days, and was not told that would have to drive to a parts centre (14 mile round trip) to collect it. The staff were polite and answered email promptly, however gave name of the retail park where to go for collection but not the name of the Parts Company. Fortunately I had asked in a previous email for the telephone number, so was able to ring the number and ask them who they were and where to go in the retail park. The item is what was ordered and cheaper than elsewhere, so would order again from MuTub, but would want to know how long is the wait before ordering, especially for an urgently needed part.
Thank you ...Mrs Catherine Dobson
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very good service ...kma services unit 6
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I placed a small order for 6m of 15mm x 1mm thick copper tube which is an unusual size not commonly stocked. Between them Deborah and Christine managed to source the tube and get it safely delivered. Given service like this I will certainly use MyTube again. ...Mike Tattum - Mr
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Order received on time. Customer service very good and kept me informed of the progress of my order. Would definitely use again. ...Linda Baynes
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This is the second order I have placed with MyTub in a year and am completely satisfied with all aspects of the transactions. Confirmatory e-mails have been received promptly regarding placement of the order through to delivery. Items have been unblemished and competitively priced. Thank you - you will always be our first port of call . ...Elizabeth O Sale
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Very good responce received my order the following day at the best price on the internet....Thank you .... ...John Young - Elec Resourcing Ltd.
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Excellent service, good prices, fast delivery. ...Fred Gray
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