Product was as described and communication was good but delivery took nearly 2 weeks from placing order. A little disappointing.
...Graham Smith
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Problems with stock availability meant that this was not delivered on time, but comms was good and I was kept informed on progress.
...Angus McIntyre
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Would be happy to use again and recommend to colleagues.
...Alec Pearson
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Im very pleased with the fire, which was bought as a new home gift for my son and his fiancee. The Mytub team kept me well informed about the delivery of the fire and it arrived exactly when they said it would. I would use Mytub again.
Thank you.
...Mrs Lisa Lewis
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very good and prompt service. I really like how I was kept in the loop from order till delivery. Thank you very much
...Zakiya Hanslot
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Item was good value for money
Waiting time for delivery seemed like forever
Item was packed in a box 40 times the size with no packing value and motor had come out of its box and was bouncing around lucky no damages
I would still recommend company
But try and pick up items from stores next time
...Derek Jackson
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Barring some slight confusion over a late item which turned out to be delivered on time ! my experience was very positive. Everything arrived when I needed it in the end, and the prices were very reasonable. My one criticism is that some of the pictures on the website are misleading, as they either show the wrong item or additional items which are not in fact included.
...Dr Alexander Morrison
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Excellent service. Part took a bit of time to come from the manufacturer and we had several updates so we in turn could keep our customer informed all the way.
...Robert McNamara
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The product arrived promptly and was as described.
My one complaint is the packaging that was used. For the single support tube of about 12mm x 150mm, it arrived in a box that was about 300mm x 200 x 200, packed with another folded box, inflated plastic packing and was inside a padded envelope. All that was required was the padded envelope with a stiffener inside to stop the tube getting broken. In these days of trying to reduce packaging, this went totally the opposite way
...Mark Fisher
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Hi, Many thanks,, excellent service.
L payne
...Payne and Watkins Ltd
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£
£160.47 
