Delivered on time well packaged, many thanks ...NNL
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I was very impressed with the way you dealt with my order, quickly and efficiently I dont usually order over the internet. Your price was also competitive especially as it included free delivery. Overall very pleased I ordered from myTub. ...Ann Rye
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Excellent service, very efficient ...Philip McElhinney
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Very helpful finding an alternative to an out of production control panel, but the best thing was whizzing it to me next day after ordering very late in the day! Well done! ...Ray Howell
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great fast delivery kept me updated with emails and even had a phone call to state what time ! well done folks keep up the hard work
many thanks
...fiona duncan
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Very good service my items were delivered early in the morning. Thank you. I would recommend you for for a great service. ...ta Moira Tonna Designs
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As always, great service from MyTub, delivery neatly arranged, good updates via the website, product correct and well packaged. ...Clive Batchelor
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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
...A Randall
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Excellent service - thermostatic cartridge arrived in three days - predicted 5 -12.
Thank you ...Geoff Anderson
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Thank you for seeking my feedback.
The first time the order was sent out parts were missing. Rather than send me the missing parts (weighing about 200 grammes), you sent an entirely new order in a box which is about 3 feet long and 1.5 feet square. And the courier who delivered it refused to take the old order away.
I am now sitting here with a very large box in my office with a brand new toilet seat in it. I would like to know whether I should dispose of it (rather wasteful) or whether you are going to collect it. Please advise. If you do not tell me what to do, I shall keep it for one more week and will then dispose of it.
As to the product itself, it does not fit the toilet well because the hinges raise the seat too far off the bowl, such that the weight is not distributed arou ...Robin
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