Delivery fast thanks alot. Product tricky to install however, we managed and now have a complete toilet once again!! Thanks ...Anita Neill
|
You did exactly what you promised and the goods turned up sooner than quoted which doesnt often happen. ...AdamsGale
|
Very helpful responses, good communication and prompt delivery of product which needed extensive sourcing.
Thank you. ...Christine Sutton
|
I ordered a part which arrived when promised and was the right part. Sorted. thank you ...Judith Dennison
|
Your customer service was 1st rate. after trying to resolve the problem with my order I was refunded for the item .
I wish to thank Deborah for her patience and help in resolving the problem. ...Mrs Avril Thomas
|
very good service. kept informed on progress of order and obtained ampm time of delivery from courier when requested. well done. ...david j copeland
|
This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really. ...Ian Grosvenor
|
We had an issue with a faulty part, i contacted MyTub and the replacement parts were with us the next day, Excellent service no quibles ...Martin Gillard Vigo Limited
|
Good Price and good advice quick post 10 out of 10 thank you ...Anthony J Moore
|
Excellent service
Quick with a response to a problem
Will definitely recommend to family friends ...Di Evans
|