Apart from a misunderstanding regarding delivery dates, which may have been my fault, your communication was friendly and informative, which we appreciate. We did enquire whether there was a more efficient way of you sending a very small product to us in the post so my only suggestion would be a more economic postage price in addition to your standard. Thanks and regards.
...Amanda Barry
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I didnt realise the part was being delivered locally by a local supplier.
Grill is OK, however, a corner weld tack isnt very robust but itll do.
Thanks.
Gordon
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Hello Gordon
Please forward a photo, we do not sell "it will do" goods. It may need replacing.
Regards
MyTub
...Gordon Rolland
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Three weeks is a long time to wait, however communication was excellent helpful and responsive. We are happy with the product.
Kind regards
Julia
...Julia graham
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Excellent customer service would definetely use again
...craig fairhurst - williams car and commercials
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Excellent service, great communication, would definitely use your company again
...michael cooney
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Excellent service, very pleased with the availability of spares, and the rapid delivery once ordered.
...Mr R D BUCK
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Great service my tub, thank you!
...Gillian Wass
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Very competitive price and tremendous delivery, website easy to use. I would recommend myTub to anyone.
...Alastair Livingstone
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Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio
...David Pawson
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Tremendous product and great service.
...Sean Ramsden
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£
£1137.06 
