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Was disappointed as did not realise when ordered that glass door for oven would take 15 days, and was not told that would have to drive to a parts centre (14 mile round trip) to collect it. The staff were polite and answered email promptly, however gave name of the retail park where to go for collection but not the name of the Parts Company. Fortunately I had asked in a previous email for the telephone number, so was able to ring the number and ask them who they were and where to go in the retail park. The item is what was ordered and cheaper than elsewhere, so would order again from MuTub, but would want to know how long is the wait before ordering, especially for an urgently needed part.
Thank you... ...Mrs Catherine Dobson
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Many thanks a day late but not a problem
good polite service when called
problems resolved in a swift manner
Thanks... ...GARY F MASSON
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Hi
Ordered received on day promised. Item as ordered and now in situ.
Good service.
Many thanks... ...Wendy Smith
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Thanks for all.
Good service and answer To customer.
Thanks.
... ...juan pablo escalante - SEM
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Right product delivered very quickly within a day of ordering. Excellent service thank you.... ...Geoffrey Nickolds
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Easy web site to navigate and order. Fast delivery and excellent communication on order status. Superb Customer experience and service. Definitely recommend and will use again!!... ...George M Bish
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A perfect item with fast efficient delivery.communication and service excellent.thank you.... ...MR PAUL KIME
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had a good look around internet , yours was the best price and postage , you have to shoparound and well done mytube you got my order and manythanks ... ...christopher tomczak
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The K1 Radiator panels arrived as per your advice. They fit OK and are exactly as described, being good value for money. The only criticism I have is that the packaging was dreadful. The corrugated cardboard they were packed in was completely missing at one end exposing the panels to possible scratching and damage. I pointed this out to your delivery man but he didnt seem too concerned. Luckily, on this occasion, the ends of the panels were not damaged, but it could happen next time.... ...John A Downing
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Good communications, keft informed of order status. Delivered on time.
Thanks... ...David Gunn - Truma UK
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