Hi, Im sorry but I am not very impressed with the speed of your service.
I placed my order on the 18th October, I had a totally different part delivered last week even though the paperwork had the right part description on it. I phoned the number on the delivery note and I was told the correct part would come the next day - it didnt, & it didnt come the day after that either so I phoned again and was told they had to re-order and it would be with me by Monday this week - it wasnt, I waited until Thursday and had to phone them again - the part is in the warehouse and apparently it will be with me tomorrow!
What looked like a good value product has caused me to phone my customer three times to explain the delay and call your supplied three times so far at peak rate to find out what is ha ...Mr T J COOPER
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I am pleased to say it came on the day it was suppose to and better still it came early in the morning.
Thank you very much
Keith
...Keith Gillie
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Delivery as expected and good communication.
However, long delivery time of 2 to 3 weeks. ...John Plumbly
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Many Thanks, Arrived safley.
Good service. ...Alan Wood
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received in good order and on time ...Brown Cow Brewery
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After I discovered I had made an error in what I ordered, I requested the order be cancelled and the folks at MY TUB quickly cancelled my order without a problem. Excellent service! ...James Bailey
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Many thanks for your help dealing with this order. We had some difficulties and had to refund hinges and order a new seat but the help from your team was fantastic. Would happily recommend myTub to anyone.
Thanks again
Rick ...Richard Kite
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Excellent price - prompt delivery - you siad what you would do and did it. Well done! ...Eric Pavyer welwyn.org.uk
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I have ordered another toilet from this company, took a while to come as the pan came first and the cistern came later but it was worth the wait and everything was well packaged, I will defiantly use this company again. ...Micheal Jones
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I am very happy with the prompt and efficient service. This is the second time I have used MyTub and I shall be coming back again in the future. ...Geoff Yeates
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