Couldnt identify the part I wanted from the website code numbers no images to compare so I sent an e-mail with all the nameplate details and the part was successfully sourced from the burner manufacturer even though the burner is 18 years old and this model is no longer manufactured. Very pleased with the service and communication throughout the sourcing, order and delivery process ...Colin Parker
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A hard to find product was available off the shelf. No hassle, excellent service. ...Philip Kolbe
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Excellent turnaround time - ordered Monday night, received Wednesday morning. Plenty of communication about delivery ETA. Delivered on time. And the product prices were far better than anywhere else I could find on the internet. Many thanks. ...Andrew Moore
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good service and communication ...lee palmer
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Received replacement gas fire coals on day expected. First class service. Thank you. ...Ann Vickery
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Wonderful experience all around. Excellent communication, kept me uptodate on delivery timescales and progress.
Could not have expected more from a little known company. Will come back again if need anything else. ...Aditya Gupta
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Fantastic service, next day delivery, very satisfied. ...Marian House Nursing Home
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Great service ordered before 1-00 and received as promised next day ...Thomas Lavin
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you need to improve your delivery times. Had to wait a month, just not good enough. ...Chittaranjan Pillai
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I needed this component in a hurry so went with who ever had it in stock. £12 for a five day delivery time is expensive for what is a small part especially as the order was actually fulfilled by a company local to me a few miles away in West London and not by the company I ordered from who are based in the North East. Ill be looking more closely at local suppliers in future. ...Graeme Harper
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