I have been waiting 10 days for a part to be supplied. I asked MyTub how much longer I had to wait and received a vague reply saying possibly next week.. i cant run my business like this, what do you think my customers will say. I wont be ordering again. I don't suppose for one minute these comments will be displayed on My Tub feedback. So that makes me wonder how many other customers leave feedback that is not displayed..
Steve Prior
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Hi,
I am sorry about this. I have just looked at your order & we are continually asking supply chain for this. These parts sometimes do take a while to come through the system for free delivery. The manufacture do offer an overnig ....
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Prompt delivery.no hassles.cheers. ...kevin morton
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Very good service, order delivered quickly, and delivered nicely in the morning.
All items are in order.
Thank you. ...Peter J Sclater
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Very efficient service. ...Kevin LewisLinbrook Services Ltd
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Very quick delivery product as described ...Joanne Barak
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Delivered promptly, not well protected but carried indoors: look OK, but lid not yet removed. Thank you. ...Mr Chris Stacey
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the two thermocouples arrived quickly and safely ...richard henderson
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Did try to order part from another supplier waited one week only to be told part not available and had been on back order for 3 months.
Contacted MyTub and they had it on the shelf fitted within 5 days.
Thank you. ...Colin Edward Townsend
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Good comunication but no dilivery on time.
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Dear Sahid
As this item is made to order from the manufacture, there is no stock kept anywhere and we were unfortunately in the hands of the manufacture to give an accurate lead time.
Sorry for the inconvenience.
Regards
MyTub ...Sahid Nan
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Cannot fault your service, it was much faster than I expected, thankyou very much. ...Brian Marshall
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