Although my order was delayed, there was communication throughout. Customers do not get annoyed because a delivery has been delayed. Most people are reasonable enough to understand that things sometimes happen which are beyond the companys control. What customers find annoying is when the company cannot be bothered to keep them informed.
I was fully informed on progress practically on a daily basis and the item was actually delivered 6 days earlier than estimated. I am happy and particularly impressed with the level of customer service. ...Miss Aigoro
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thanks. your response was prompt and helpful especially in the face of so many changes to the order and availability.
Vinay. ...Vinay Thadani
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Kept very well informed of order statues and swift delivery. Really pleased ...W Tuckey
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Was sent an email saying it would be 14 days delivery, it arrived the next day so that was good, but clearly don't really know what's going on. Delivery costs quite pricey for something that costs less than a £1 to post.
...Shaun Marrison
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Fab service and thank you very much indeed ...Mrs A R HumeSmith
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Hi,
The wholentransaction was very fast and efficient.
Many thanks
David ...David Oldfield
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Excellent communication from pre-order enquiries to after sales when one item arrived damaged. Item was quickly replaced and supplier chased when delivery not on the date specified. Thank you for a friendly, professional and responsive service. ...Hazel Stock
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My order for the "difficult to source" AirCon filter spares that I needed was exactly what I wanted. It was delivered before the date advised by MyTub.
I searched the internet for the part number and found nowhere in the UK offering this part at the price offered by MyTub. ...James Evans
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Hi..
I received my order nextday,,: thank you. ...arkersel
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It took just over a week to receive the item, which is quite slow, but the frequent email updates were valuable. ...Michael Stanley
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