The online system was easy to use and the order came within 2 days - great service 😁 ...J M Whittam
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An excellent company to deal with, helpful and very prompt to respond to any query
...Mr John Shorter
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very good customer service ! ...Marta - J and Z Construction Ltd
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Whilst we had to wait a little longer than one would have preferred or found ideal, we were pleased to receive the ordered item in good condition when indicated.
...R.F.Alexander
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Received replacement gas fire coals on day expected. First class service. Thank you. ...Ann Vickery
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Very impressed with the level of service, will definitely use again ...Ian Brooks
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Competitive pricing, free and timely delivery.Fuss free. ...Patrick Howley
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Item not in stock so I was disappointed with the delivery time but, otherwise, service and communication was good. ...Mr I S Cameron
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Good price, prompt delivery - excellent customer service. Ordered online and Internet problem meant I had to start my order again. Second attempt worked no problem. Within minutes I got a phone call from a charming lady who said she had noticed that I appeared to have ordered two firebacks within minutes of each other. Did I really want them both or just one I told her what had happened and she said not to worry she would sort it out and arrange to refund my card.
Great service - thank you.
Barry
...Barry Perrott
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I only bought a replacement cistern lever for my Tiffany Suite but I was impressed with the level of service I got. Someone from the firm was quickly on the phone to let me know when the delivery would take place (following an abortive attempt to the wrong address by the carrier!) and the lever was exactly as specified. ...Bruce Armstrong
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