Impressive communication and excellent rapid service.
Would have liked to easily obtain images for a number of items especially baths. Difficult to select without images and more detailed specifications in some sections.
...Graham Brackpool
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The valor parts where unavailable but you had an alternative which were just as good and fitted perfectly, the delivery service was good and prompt.
...Monty vitow
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Product received and fulfilled all expectations.
Excellent help and service all round.
...Ronald Elliott
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Product as advertised however for the amount of postage paid i would have expected it to have arrived the next working day not 4 days later
...Groeger
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The boiler arrived promptly.
The driver had not been briefed to call ahead as requested and consequently was kept waiting for an hour.
Subsequent message via the website asking about flues and fittings has not been answered.
...richard middup
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Very quick delivery and extremely happy with the part and service !
...David Bingham
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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
...A Randall
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Great service. Kept me well informed of delivery date. Arrived on time. Cant fault that.
...Clive Townley
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The only words I can say are that I got a perfect service, magnificent service and 6* yes, its six star support! Amazing service!
...Agricel Lda.
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Excellent service
...Moat Management Ltd - Span Group
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£
£42.03 
