It took a ridiculous amount of time to receive this item and there seemed to be a very long supply chain. ...Tim Haines
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Great service will recommend ...Diane Bindley
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Product was as ordered delivery very prompt but packaging excessive which results in very exspensive postage cost for very tiny object ...robert sexton
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couldnt find the product any where else at this good price, recieved items in perfect condition, delivery was as discribed, thank you ...arthur llewellyn jenkins
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Order arrived promptly. Thanks. ...Alex Anderson
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tap arrived on time. fitted it this weekend works a treat thanks ...stephen gilbert
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I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin ...Emma Sproat
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Good service and delivery no problem wahtsoever, would definately use My Tub again!! ...Hitachi Automotive Systems Ltd
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This order turned out to be a long drawn out affair as I was after a discontinued basin. The first one turned up damaged, the second one was the wrong item, the third one was correct. MyTub kept me fully informed of the situation throughout the process and we got there in the end resulting in my customer being very happy. ...Mike Walton Property Maintenance
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Many thanks - delivery arrived safely & complete on Friday.
Excellent communication from both Christine & Jeanette who kept us updated on the progress of our order.
All now fitted and very pleased.
Thank you
Ian Jones. ...Ian Christopher Jones
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