Despite an serious error on my first order with MyTub I was suitably relieved to have the matter professioinally and honestly resolved as it was apprantly due to a typing error on your webpages which has subsequently been rectified. Thanks particularly to Rachel who handled the matter efficiently and fairly. The final outsome is staisfactory. ...Peter Mundy
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Great service will use again
...John Carruthers
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EXCELLENT CUSTOMER SERVICE AND PRICE FAR LESS THAN OTHER WEB SITES. WOULD RECOMMEND AND USE AGAIN IF NEEDED ...Susan Guyler
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All fine, no problems with anything at all, quick dieptach & delivery. ...Practical Haverhill Ltd
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I googled this item and saw your website came up saying £25.91 door to door. When I ordered the item I noticed you added VAT. It said free delivery. Now I get an email saying I owe £7.95 Delivery VAT. I believe this is misinterpretation. I have never ordered an item anywhere before where delivery charge does not come up at the time of ordering and then told later I owe for delivery. Unless I can get this item for Free Deliveyr please cancel my order.
Mandy ...Mandy Wiles
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Great service & communication, the item was delivered Saturday as arranged. Only slight criticism was that it would have been nice to have known you were having a two week shutdown over Xmas when I made the order, there was no mention of it on the order page. Otherwise very happy.
Many thanks
Chris ...Chris Butt
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Order came on time, just what I wanted, and got me out of a mess. So thanks. ...Philip Dady
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A very effiicent service. Congratulations. ...Peter Wild
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Dear Jeanette,
Thank you very much in turn for your help and promt correspondence - excellent customer service! (Please show this to your line manager)
Best wishes,
...Haydn Stanley
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I found My Tub website easy to use to place my order they kept me informed until my order was delivered very efficient ...Sylvia Lanchester
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