Although I find the service you provide in responding to, and following up on, orders to be very good, your website is most confusing. There is far too much peripheral clutter, but where precise detail matters, as in giving sufficient detail of individual items available (the different types of P trap lavatory, for example), there is only the vaguest information. Thus I ended up ordering the wrong type of lavatory for my existing system. My plumber will work his way round this, but all the same I feel let down. ...Trevor Peach
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This the best price and delivery cost I could find for the product. The website was easy to use and the communication was excellent. It was delivered really quickly on the day confirmed by email. ...Sandra Martin
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This was a first class service, I was updated as to when to expect delivery, and it happened as promised. The cistern was a direct replacement and I was put right by yourselves as I nearly ordered a side entry instead of a bottom entry, so thanks for that. The only drawback was that the inlet, outlet and overflow are all in the correct position but the two screw holes that hold the cistern to the wall have been moved about 38", so a straight forward exchange took longer than it should have. Not your fault its Twyfords. ...Kevin D Fuller
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Product arrived in good time. Efficient service. Really happy with the product. Will use you again. Thank you. ...Philip Hope - Phil Hope Plumbing
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Bath tub was a delayed item, but you kept me informed & it did arrive when you said. Would recommend the company & use again if I needed to. ...Mrs Jane Greenhalgh
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Very happy with service provided, products delivered on due date with no problems.
Particularly appreciated the email updates on availability and shipping, and will buy from you again in the future.
...Steve Guy
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Great service - right product turned up when promised despite the snowy conditions. Thank you. ...Jenny Beard
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What a Fantastic service provided by this company! I was constantly updated with the progress of my modest order by Christine, so rare in this day and age, I would highly recommend. Thank You! ...Richard Cannon
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Great price and great service. Liked being able to email queries etc and get informative responses pretty quickly. Didnt know i could have stuff delivered to my local plumbers- will deffo use this service again in the future. ...Alastair Redpath
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Perfect service. Well packed and arrived promptly. Thanks ...Chris Sinden
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