Thank you received my order, item has been fitted, great service ...Michael Brennan
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I ordered a Twyford Barbican basin from mytub because I love this piece and I could not find it here in France.
Mytub was the only company on the web to take international orders so the choice was made.
In a matter of ten days my twyford basin had arrived, in perfect condition because it was packaged extremely well in bubblewrap and wood casing.
These guys are real pros, they also kept me informed with updates to my order pretty much everyday...
If I ever need other pieces I need that I cant find close to home I will go with Mytub again, no hesitation!
Thanks
...Nicolas Berny
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Significant stock issues leading to late delivery and delays to my build. Very unsatisfactory.
Also, the need to send emails via your web interface is annoying if you are not at a computer trying to do it from blackberry.
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Hello
The goods you ordered are specialist commercial and not a common item. I also see there where 3 items to your order but only one was stock checked which maybe the result in your disappointment, I am sorry you have been inconvenienced.
Our notes system logs you in and takes you to where you reply from a one click link in the email.
Regards
MyTub
...Nicholas Farhi
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Really good communication and service. I used this company a few years ago and remain as satisfied today as then. ...Jennifer Adams
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Very good service but I did not receive all I need for my gas fire. I thought I had ordered a complete set of replacement coals but I only have the loose coals and no fitted coals for front, back and sides of fire. Do I need another order no. for these The fire is on the front of a Baxi back boiler no. 0579299 described by gas engineer as 9 plus years old. I have recently moved into house. Thank you in anticipation of your help, Bruce Powell. ...REV. B. POWELL
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The item wasnt delivered when they said it would be but once I queried it, the communnication was spot on from there and they were very apologetic and i now have a working toilet again so cant complain too much!! ...Chloe Whiskin
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Very impressed with the service I have received from My Tub. Order arrived very quickly and staff were very helpful when I had cause to ring to query an issue setting up my account. ...Catherine Clark
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NIce fast turnaround and quick delivery ...Lee Batehup
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Great service. Ordering process very good in that always told where are in the process.
Could do with a time slot re delivery rather than just a day. ...Anne Drysdale
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My order was dealt with efficienty and I was kept in touch at all times as to the delivery date and staus of the order.
I would recommend your service to my friends.
Thank you ...MR T R Price
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