I was looking for an old fashioned brass bib tap without a threaded spout. Never thought I was going to locate one. Eventually found a part number for one and searched on line. Mytub was up there on the few sites providing results, went to their site, bought it and it arrived exactly when Mytub said it would. Its now fitted and weve just had a cup of tea with the water from it. Job done! Thanks Mytub. Ill definitely be using you again. ...Chris Mitchell
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prompt delivery, good service with regular updates. 5 star ...joseph offia
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Yours was one of very few companies offering the pump I wanted, and the only company offering the Pegler isolating valves in 28mm. I have bookmarked you because of the comprehensive nature of your list.
That the valves were a little slow in arriving was no surprise given their apparent rarity and that caused no hold-up in any case.
...PeterRobins
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Very helpful service. Found obscure tap valves for me. ...Steve Williamson
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Goods received as ordered and as per estimated delivery date. Thank you. ...Adrian Porter ta
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Good value, good delivery costs, a little long wait though. ...Brian Kerr
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First class service. Speedy, value for money,would & will use again and again.
Many many thanks. Phil ...Phil Matthews
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Very prompt service- definitely use again . ...syed mannan
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appreciated effort by on line support.
Disappointed with company not sending part in time for Friday delivery.
Appreciated effort by delivery driver on Monday.
satisfied but could do better ...A. P. B. Thompson
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful. ...Bernard Adams
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