Glass splash-back arrived badly broken. I rang My Tub immediately and they agreed the return and arranged a replacement to be delivered. Good service with good communication by telephone and follow up e mails. ...Peter Hull
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Everything was eventually delivered. there was confusion as the I didnt put in the comments section to deliver to me. as I listed the office address, it wasnt clear that the parts were for the officelight commercial rather than personaldomestic use. ...R3
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Goods received OK, thanks. Slightly surprised that they were loose in an open-top box. E-mail updates received from you kept me informed, but would be more useful if your notes were in reverse chronological order - with the more recent comments at the top of the e-mail rather than at the bottom.
PFN.
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Dear Paul
Thanks for your input we are looking into the notes order on the emails.
As we use our own distribution system for deliveries there is no need for excessive packing as the items come from the shelf to the van then to your door, all treaded with great care.
Regards
Steve Marshall
...Paul Newton
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Good service, good price, will use you again. thanks ...Roger Lawson
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Thank you for the rapid delivery of a part that I was not expecting for at least a couple more weeks. excellent service. Tony Wright ...Anthony
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Everything ok thanks. ...David Buttimore
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Excellent service, very impressed.
Kept Informed all along the way, cant fault it. ...ANTONY MELBOURNE
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Great service, item arrived when they said it would. Will certainly be using again in the future and would recommend. ...Darryl Clifford
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Very many thanks to Jeanette in Sales for all the extra trouble she went to checking product suitability for me. Excellent customer service, much appreciated. ... Paul
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Received the parts in perfect condition. Although there was a delay, I was kept informed at every stage. Great service! ...Morag Dobbin
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