Extremely difficult product to get hold of so was delighted that you had been able to obtain for me.
Delivery did not happen on the 2 delivery dates advised but i suspect this was partly out of your hands since it was coming directly from supplier. You responded very promptly every time i contacted you and finally arranged special delivery because of the delay.
Overall very satisfied and would use you again.
Also great to see you publish all feedback good or bad. ...Altaf Patel
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Our initial order was mislaid by the carrier and therefore arrived later than predicted. However I have been very impressed by your handling of the whole matter. Prompt action and excellent feedback. Well done. ...Brian Sydney Lawson
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thanks very much arrived in good time now we have a hot shower :O))))
...Alison Digby
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Special order part received as promised. Well done will use you again.
L j newman plumbing and heating ...L J Newman
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The boiler flue part I ordered from mytub arrived by courier on the promised day and time. However, when I opened the box on the evening I found the part was damaged. As I had not checked the part when it was delivered I was expecting a lot of hassle to get it changed. However, how wrong can you be After just one e-mail to notify mytub of the damage they quickly resolved the issue by delivering a replacement part to me and arranging for the courier to pick up the damaged part, and all this on the day before a bank holiday weekend! Due to their brilliant after sales service and good prices I will use this company for all my future plumbing needs. Companies who treat their customers like this deserve to succeed. Give them a try, Im sure you wont be disappointed.
...John Cooper
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Exactly as dscribed. Item delivered quickly. Thank you ...donald clark
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Delivered on confirmed date,every thing o.k. ...A.Flint
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Excellent service.delivery arrived on the day it was supposed to.
Thank you ...Judith
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Great service with regular updates on delivery. No need to chase anyone product arrived as described ...Christopher Robinson - Evolve Services Group Ltd
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THANK YOU FOR FINDING THE TOILET SEAT AND KEEPING ME INFORMED. ...Peter Mounty
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